This change is specific to customers on Work 365 Dynamics Version.
This document provides a comprehensive overview of the key enhancements introduced in Version 4.8, specifically designed to support and align with Microsoft’s upcoming pricing updates taking effect April 1st. With Microsoft implementing changes to its pricing model for annual and triennial subscriptions—particularly around monthly billing—Work 365 has introduced new features and improvements to ensure a smooth transition for partners and customers.
Role required: Work 365 Admin Role
To watch the video guide, please view the process here:
Work 365 Dynamics Version 4.8 Upgrade Series - YouTube
Documentation:
Additional steps are being added to our documentation. Please be patient while we add additional context on how to update the prices on or after April 1st if the price list item creation happens before AND scheduling the subscription price updates after April 1st.
Work 365 Dynamics Version 4.8 Update
Troubleshooting:
If you are noticing issues or get stuck, please reference this check list and walk back the steps in tandem with the guides: Diagnostic Checklist
Professional Services Option
Please send an email to cs@work365apps.com to request information and pricing if you'd like additional assistance with the migration.
Note: We will need to have a support user configured in order to proceed with this option.
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