https://support.work365apps.com/support/home 2026-08-23T08:02:08+00:00 always 1.0 https://support.work365apps.com/support/solutions 2026-08-23T08:02:08+00:00 always 0.8 https://support.work365apps.com/support/solutions/150000214068 2026-08-23T08:02:08+00:00 always 0.8 https://support.work365apps.com/support/solutions/150000214070 2026-08-23T08:02:08+00:00 always 0.8 https://support.work365apps.com/support/solutions/150000216913 2026-08-23T08:02:08+00:00 always 0.8 https://support.work365apps.com/support/solutions/150000217257 2026-08-23T08:02:08+00:00 always 0.8 https://support.work365apps.com/support/solutions/150000217258 2026-08-23T08:02:08+00:00 always 0.8 https://support.work365apps.com/support/solutions/folders/150000535011 2026-08-23T08:02:08+00:00 always 0.64 https://support.work365apps.com/support/solutions/folders/150000535175 2026-08-23T08:02:08+00:00 always 0.64 https://support.work365apps.com/support/solutions/folders/150000535671 2026-08-23T08:02:08+00:00 always 0.64 https://support.work365apps.com/support/solutions/folders/150000543082 2026-08-23T08:02:08+00:00 always 0.64 https://support.work365apps.com/support/solutions/folders/150000543094 2026-08-23T08:02:08+00:00 always 0.64 https://support.work365apps.com/support/solutions/folders/150000543357 2026-08-23T08:02:08+00:00 always 0.64 https://support.work365apps.com/support/solutions/folders/150000543439 2026-08-23T08:02:08+00:00 always 0.64 https://support.work365apps.com/support/solutions/folders/150000545724 2026-08-23T08:02:08+00:00 always 0.64 https://support.work365apps.com/support/solutions/folders/150000545935 2026-08-23T08:02:08+00:00 always 0.64 https://support.work365apps.com/support/solutions/articles/150000151424-lcls-are-not-getting-invoiced 2025-10-22T15:04:05-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000151812-why-do-my-invoices-show-write-in-products- 2025-10-21T15:14:03-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000152201-resolving-unresolved-references-on-a-provider-invoice-in-work-365 2025-02-18T17:31:04-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000158725-setting-up-an-application-user-for-work-365 2025-10-20T17:16:46-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000158759-copy-from-a-different-environment 2023-10-06T17:28:12-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000161833-adding-sender-policy-framework-spf-records-for-work-365 2023-10-09T12:38:29-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000162580-monthly-recurring-revenue-mrr- 2023-10-12T12:11:31-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000162584-azure-billing-how-to-identify-checksum-errors 2023-11-16T13:04:47-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000165229-i-cannot-change-the-owner-of-a-billing-contract 2025-10-22T16:02:32-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000165230-what-are-the-billing-frequencies-supported-by-work-365 2025-10-21T12:37:56-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000165231-we-provide-discounts-to-customers-who-pay-in-advance-how-is-this-supported- 2023-11-03T10:36:59-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000165232-resolving-missing-license-change-logs-in-work-365 2025-03-20T13:03:21-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000165234-usage-invoice-not-generated 2023-11-03T10:40:48-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000165235-archiving-license-change-logs-lcls-in-work-365 2025-02-26T15:35:40-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000165237-accessing-custom-subscription-views-in-work-365 2025-02-26T13:36:31-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000165238-manually-applying-indexation-on-a-billing-contract 2023-11-03T10:44:39-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000165239-provisioning-best-practices-for-work-365 2025-10-22T14:07:26-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000165811-advanced-azure-billing 2025-10-23T11:58:25-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000165929-payments-frequently-asked-questions 2025-10-23T12:26:31-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000165939-connectwise-integration-frequently-asked-questions 2025-10-23T13:42:43-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000166342-self-service-portal-invitation-not-received 2025-10-23T14:02:34-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000166343-dashboards-maintenance-frequently-asked-questions 2025-10-24T10:22:40-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000166432-steps-to-configure-mfa-with-outlook-client 2023-11-15T15:56:52-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000166515-work-365-ad-hoc-support-services 2025-10-21T18:01:42-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000166516-manually-downloading-a-provider-invoice-in-work-365 2025-03-20T11:23:45-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000166519-configuring-spf-and-dkim-records-for-improved-email-deliverability-in-work-365 2025-02-14T13:49:49-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000166520-applying-one-time-credits-using-non-recurring-items-nris-in-work-365 2025-02-13T19:18:01-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000166521-work-365-permissions-for-azure-active-directory 2025-10-22T13:23:28-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000166523-data-clean-up-recommendations-for-work-365 2025-02-14T14:12:04-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000166524-configuring-the-partner-center-provider-using-the-onboarding-app 2023-11-16T11:00:39-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000198703-create-a-support-user 2025-10-24T13:28:52-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199059-work-365-app-not-visible-in-dynamics-crm 2025-10-03T10:09:44-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199060-resolving-license-change-log-lcl-provisioning-failures 2025-02-07T14:02:13-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199061-prepping-work-365-for-an-invoicing-run 2025-10-09T11:03:29-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199062-switching-from-a-service-account-to-an-application-user-in-work-365 2025-07-14T15:30:18-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199063-missing-license-change-logs-and-how-to-fix-them- 2025-10-24T11:10:10-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199064-why-are-my-subscriptions-stuck-in-awaiting-provisioning-status- 2025-10-21T12:55:21-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199066-product-catalog-price-list-q-a 2025-10-09T11:33:34-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199068-troubleshooting-missing-usage-based-invoices-in-work-365 2025-02-12T12:12:59-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199069-resolving-discrepancies-in-azure-billing-and-reconciliation 2025-02-12T21:57:47-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199070-resolving-one-or-more-previous-billing-schedules-have-not-been-invoiced-error-in-work-365 2025-02-12T14:13:01-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199071-steps-to-update-the-work-365-workflow-owner 2025-10-24T13:07:13-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199072-generating-multiple-invoices-for-a-single-customer-in-work-365 2025-02-26T16:24:51-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199251-scheduling-license-changes-with-work-365 2025-10-20T14:59:47-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199252-turn-on-audit-tracking-for-crm 2025-10-24T12:10:47-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199253-applying-discounts-to-billing-contracts-using-sales-orders-in-work-365 2025-02-12T21:50:38-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000199259-invoice-process-completed-successfully-but-no-invoice-was-generated 2025-10-22T18:20:56-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200720-resolving-refuse-to-connect-error-in-work-365-admin-hub 2025-02-12T22:19:44-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200735-resolving-sales-header-error-in-work-365-integration-with-business-central 2025-02-12T14:05:26-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200736-cleaning-up-older-data-in-dynamics-crm-to-optimize-work-365-performance 2025-02-12T21:36:20-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200738-cloning-a-work-365-instance 2025-02-12T21:44:17-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200740-creating-bulk-delete-jobs-for-usage-summary-and-usage-details-in-dynamics-365 2025-02-13T15:34:34-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200741-creating-a-new-crm-instance-in-dynamics-365 2025-02-13T16:05:42-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200744-creating-a-new-subscription-using-the-product-lookup-feature-in-work-365 2025-02-13T19:16:54-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200745-deactivating-a-subscription-in-work-365 2025-04-13T05:33:44-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200748-resolving-invoice-synchronization-errors-between-dynamics-365-and-quickbooks-online-qbo-using-work- 2025-02-14T15:27:46-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200751-deleting-a-subscription-in-work-365 2025-02-18T16:59:39-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200752-migrating-azure-subscriptions-into-your-tenant-in-work-365 2025-02-18T17:17:04-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200753-confirming-customer-acceptance-of-a-reseller-relationship-in-work-365 2025-02-25T18:48:35-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200754-provisioning-add-ons-in-work-365 2025-02-25T18:56:28-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200755-managing-special-pricing-and-trial-skus-in-work-365 2025-02-26T13:10:15-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200756-excluding-non-billable-child-subscriptions-from-invoices-in-work-365 2025-02-26T15:57:00-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200757-configuring-email-notifications-for-the-work-365-payment-processor 2025-02-26T17:27:12-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200758-how-to-rerun-failed-work-365-jobs 2025-02-26T17:46:57-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200759-reverting-price-indexation-in-work-365 2025-02-26T17:57:02-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200760-how-work-365-affects-your-existing-crm-customizations 2025-08-29T14:38:52-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200761-i-created-a-license-subscription-with-the-wrong-sales-unit-how-do-i-update-it- 2025-10-22T18:04:46-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200762-adjusting-decimal-precision-for-subscription-quantities-on-work-365-invoices 2025-02-14T11:57:18-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200764-managing-exchange-rate-and-price-variations-in-work-365 2025-03-20T10:23:15-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200765-replacing-a-missing-email-template-in-work-365 2025-08-29T17:46:30-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200766-netsuite-error-linking-account-or-invoice-in-work-365 2025-08-29T17:55:44-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200767-configuring-payment-terms-in-work-365 2025-08-29T19:13:20-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200769-power-bi-report-setup-for-work-365 2025-10-09T10:22:13-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200770-proration-in-work-365 2025-10-09T12:12:54-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200771-reasons-for-the-checksum-error-on-the-provider-invoice 2025-10-09T12:26:02-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200774-resume-workflows-in-waiting-state-due-to-a-deactivated-user-license 2025-10-09T15:01:35-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200776-scheduled-license-change-fails 2025-10-20T14:41:41-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200777-segment-field-is-not-loading-in-work-365 2025-10-20T15:13:01-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200778-selecting-a-currency-on-the-work-365-product-service 2025-10-20T15:36:03-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200800-sign-in-error-when-generating-an-invoice 2025-10-20T17:30:17-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200801-troubleshooting-work-365-permissions-error 2025-10-20T17:55:47-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200802-uninstalling-work-365 2025-10-20T19:06:34-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200803-units-and-unit-mapping-in-work-365 2025-10-20T19:29:10-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200804-update-permission-for-default-portal-user 2025-02-03T17:47:15-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200806-updating-work-365-to-allow-discounting-in-refund-scenarios 2025-10-21T11:26:21-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200807-using-security-groups-to-limit-users-in-dynamics-work-365- 2025-10-21T12:02:18-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200808-my-self-service-portal-is-down 2025-10-21T12:19:15-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200817-what-are-the-billing-frequencies-supported-by-work-365- 2025-02-03T17:52:07-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200830-why-didn-t-the-post-invoice-jobs-complete- 2025-10-21T14:58:37-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200831-why-does-it-seem-that-the-invoices-are-double-billed- 2025-10-21T15:59:56-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200833-work-365-why-is-the-azure-markup-17-67- 2025-10-21T17:37:15-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200834-work-365-invoice-job-did-not-run 2025-02-03T17:55:53-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200835-work-365-menu-items-categories-left-navigation-bar 2025-10-22T10:42:37-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000200836-permissions-error-in-work-365 2025-10-22T11:01:56-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000201458-configuring-subscription-cost-updates-in-work-365-using-microsoft-partner-center-integration 2025-02-14T10:35:32-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000203200-work-365-customer-resources-guide 2026-05-01T14:36:25-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000204388-input-string-was-not-in-a-correct-format 2025-10-23T10:18:11-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000205300-diagnostic-checklist-sync-and-mapping-troubleshooting 2025-10-24T15:28:23-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000208872-creating-a-payment-profile-in-work-365 2025-10-22T18:47:25-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000212118-automatically-deactivating-subscriptions-transferred-to-a-new-partner 2025-08-29T12:33:12-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000212658-enable-in-app-help-in-work-365 2025-10-24T15:53:31-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000212814-offboarding-from-work-365 2025-09-10T16:54:32-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000214119-resolving-error-loading-control-in-the-work-365-self-service-portal 2025-10-08T14:55:32-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215081-pay-now-link-not-working-could-not-find-payment-processor 2025-10-27T13:38:32-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215090-error-when-moving-subscriptions-to-another-billing-contract 2025-10-27T15:01:48-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215093-business-central-integration-error-missing-payment-terms 2025-10-27T15:30:31-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215113-qrb-validation-error-when-reducing-quantity 2025-10-27T18:42:57-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215158-how-to-delete-a-subscription-not-deactivate- 2025-10-28T14:25:57-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215242-how-to-properly-map-the-provider-account-to-the-account 2025-10-29T11:05:32-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215250-error-in-license-change-log-during-provisioning-subscription-is-not-ready-to-be-updated- 2025-10-29T12:51:09-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215260-proration-co-termination-for-recurring-billing-contracts-in-work-365-advance-vs-arrears- 2025-10-29T13:46:27-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215270--job-successfully-dispatched-but-lcl-still-in-awaiting-provisioning 2025-10-29T15:59:16-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215317-provider-invoice-imported-with-0-amounts 2025-10-30T16:52:31-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215375-self-service-portal-sign-in-error-aadsts50011 2025-11-03T14:00:41-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215378-how-billing-offset-in-work-365-works 2025-11-03T15:17:29-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215623-enable-provider-auto-assignment-when-customers-order-new-products-from-the-portal 2025-11-05T17:50:02-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215819-manually-sync-subscriptions-from-provider-to-work-365 2025-11-11T19:07:01-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000215837-usage-mismatch-tolerance-prevent-invoice-delays-from-small-discrepancies 2025-11-12T15:08:53-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000219558-work-365-agreements-and-attestation 2026-01-28T13:53:11-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000221837-assign-new-subscriptions-to-a-default-billing-contract-auto-association- 2026-03-02T12:26:16-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000222487-partner-center-connector-why-there-are-two-consent-steps 2026-03-05T11:35:32-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000222501-subscriptions-not-showing-in-work-365-self-service-portal 2026-03-05T17:35:04-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000222621-consolidating-providers-in-work-365-move-subscriptions-from-provider-b-to-provider-a 2026-03-09T11:52:37-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000223073-how-to-verify-provider-connectivity-in-work-365 2026-03-16T15:01:32-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000223139-set-up-a-custom-domain-for-the-self-service-portal 2026-03-17T15:14:05-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000223273-fix-error-while-generating-pdf-invoice-by-uploading-and-configuring-the-invoice-template 2026-03-19T12:08:19-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000223287-view-or-update-the-portal-url-in-work-365 2026-03-19T13:08:50-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000223291-how-to-identify-duplicate-subscriptions-in-work-365 2026-03-19T14:15:29-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000223295-manually-sync-subscription-quantity-from-the-provider-to-work-365 2026-03-19T14:43:55-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000223418-why-did-i-receive-an-email-showing-a-different-version-after-my-work-365-upgrade- 2026-03-20T10:20:07-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000223436-how-to-set-an-account-default-pricing-strategy-in-work-365 2026-03-20T12:13:03-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000223590-how-to-clean-up-the-subscriptions-missing-data-dashboard-in-work-365 2026-03-23T18:29:11-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000225672-add-a-discount-to-an-invoice-in-quickbooks-online 2026-04-23T10:10:06-03:00 always 0.512 https://support.work365apps.com/support/solutions/articles/150000225985-migrate-azure-reserved-instances-and-azure-savings-plans-to-recon-based-subscriptions-in-work-365 2026-07-02T12:11:05-03:00 always 0.512